Returns, exchanges & refunds
We do not accept change-of-mind returns or exchanges, including a size or colour change after purchase. Please confirm measurements, fabric, colour and fit before paying. This does not apply if the item is damaged, defective, incorrect or materially different from its description, or where applicable consumer law provides a remedy. Contact the boutique promptly with your order reference and details of the issue so we can arrange the appropriate return, replacement or refund. Photos can help us assess the issue; an unboxing video is not compulsory. Keep the item and packaging while the issue is assessed, and request return instructions before sending a parcel. Approved refunds are returned through the original payment method where available; processing time depends on the payment provider and bank. Your statutory consumer rights are not limited by this policy.
Cancellations
Contact the boutique as soon as possible if you need to cancel. We will confirm whether the order has already been dispatched or a requested alteration has begun, and explain the available options. Any approved cancellation refund is processed through the original payment method where available. A payment debit without an order confirmation should be reported with its transaction reference; do not repeatedly pay without checking.
How to request help
Share the order reference, product name, size and the issue. We will explain the next steps and return address when a return is needed.
RADHA Boutique · At/Po Rahata, Taluka Rahata, District Ahilyanagar, Maharashtra 423107, India
Email: Radhaboutique5252@gmail.com
Phone: +91 7057523855 · WhatsApp the boutique
Message our official Instagram: @radhaboutiqueofficial. Include your order reference for order-related questions. Never send a card number, payment PIN, password or verification code.